Legal Issues | Forms Issues | Technical Support Issues
Legal Issues
Q: How do I find out if there are any special circumstances or laws that might apply in my state?
A: Nearly all Nova Legal books, kits, or CD products contain an Appendix that summarizes the laws of each individual state for the topic provided. You can check the appropriate Appendix to see if there are any specific laws in your state that will apply to the legal issue in question.
Q: Can I really represent myself in court using Nova materials without hiring a lawyer?
A: Yes, the United States Supreme Court has ruled that all American citizens have an independent constitutional right to represent themselves in court without using an attorney if he or she voluntarily and intelligently elects to do so.
Q: Why doesn’t the website for my state’s laws that is provided in the Appendix of my Nova product seem to work?
A: The state law websites that are provided in Nova products are valid on the date of publication. Unfortunately, websites are subject to constant change. If the provided website is no longer valid, use an internet search engine (such as Google® or Yahoo®) and type in your state’s name and the word “laws” to find a valid link to your state’s statutes.
Q: My legal situation is quite complicated and seems beyond the scope of the information provided in the Nova product. What should I do?
A: Although Nova products can be used successfully in most common legal situations, if your circumstances are complex or do not seem to fit the explanations provided, you will need to seek the assistance of a lawyer. Many states provide low-cost legal aid services for many legal issues. In addition, you can contact your state’s bar association for referrals to attorneys who specialize in specific areas of law. Please note that specific legal questions relating to the use of the forms or their likely consequences can not be answered by Nova Technical Support. For specific advice on a particular legal point, you will need to consult a competent attorney.
Q: How do I know if the legal information in my Nova product is up-to-date?
A: The information in your Nova product is continuously up-dated to provide the most current legal information available. If there are any changes to information in an Nova product since its publication date, updates will be provided on the Nova Legal website listing under: Legal Updates. Although Nova continuously updates legal information, laws and statutes are subject to constant change. Nova products are designed to provide accurate and authoritative information to the public regarding the particular subject matter of each product.
Q: I have a specific legal question about using one of the forms. Can I contact Nova Technical Support about legal questions?
A: Nova Technical Support can answer questions about damaged or defective products and about installing and using the CD products. Unfortunately, specific legal questions relating to the use of the forms or their likely consequences can not be answered. For specific advice on a particular legal point, you will need to consult a competent attorney.
Forms Issues
Q: Can I make copies of the forms that are provided in Nova products?
A: Most Nova books, kits, and CD products provide forms. You may make photocopies of these forms only for your own personal use. The information contained in your Nova product is protected by U.S. copyright laws and is only licensed for use by the original purchaser of the product. Any other use is illegal and a violation of copyright law
Q: Why are there both text files and PDF files on some of the Nova Forms-on-CDs?
A: PDF (Portable Document Format) files are the most widely-used cross platform format for accessing computer files. The PDF files are fillable and printable on any computer using the Adobe Acrobat Reader® program that is included on the Nova Forms-on-CD. However, you can not save or modify the information on a PDF file. If you wish to save or modify information in a form, text forms have been supplied that may be opened in your own word-processing program and altered to fit your own legal situation.
Q: How do I install the forms from my Nova Forms-on-CD onto my computer?
A: The Nova Forms-on-CD have an automatic installation program that will start when you put the CD into your computer’s CD drive. You will be prompted with various choices as you move through the installation program. If the installation program does not start automatically, click on the Windows “START” menu, then on “RUN” and locate your computer’s CD drive using “Browse”. Then click on “install.exe” and click “OK” to run the installation program. (Note for MAC users: you will need to manually copy the appropriate folder from the CD directly to your MACs hard-drive. In addition, if you do not have Adobe Acrobat Reader® installed on your MAC, you will need to download this program from www.adobe.com).
Q: How do I install the Adobe Acrobat Reader® program on my computer?
A: The Adobe Acrobat Reader® program (which is necessary to view and complete the PDF forms that are provided) is installed automatically if you chose the ‘typical’ installation choice during the software installation process. (Note for MAC users: you will need to download the correct version of Adobe Acrobat Reader® for your MAC operating system from www.adobe.com).
Q: How do I access the PDF files that have been installed on my computer’s hard-drive?
A. To access the PDF files, you must first open the Adobe Acrobat Reader® program. The installation program should have installed an Adobe Acrobat Reader® shortcut on your computer’s desktop. Once the program is open, click on “FILE” on the program’s menu bar, then locate the correct folder for the forms you desire. Open the folder and find the correct form and click on its icon to open the form.
Q: How do I fill in the PDF forms on my computer?
A. Once the appropriate PDF form is open in the Adobe Acrobat Reader® program, you will see a “hand tool” icon as the cursor. Move this cursor over the first blank space that will need to be filled in. The “hand tool” icon will change to a vertical bar or “I-beam” icon in the space that will need to be completed. Fill in the appropriate information and then hit the TAB key on your computer. This will move the cursor to the next space to be completed. Please note that some spaces are not filled in using the program and will need to be completed by hand (particularly the signature and notary blanks). Once completed you may print out the form. Also note that filled-in information in a PDF form will not be saved in the Adobe Acrobat Reader® program. To save filled-in information, you will need to either use the provided text forms or purchase an upgrade to the program from www.adobe.com.
Q: Why can’t I save my filled-in PDF form from my Nova Forms-on-CD?
A: Filled-in PDF forms are not savable using the Adobe Acrobat Reader® program that is supplied with many of the Nova Forms-on-CD. If you wish to save (or modify) information in a form, you will need to use the text file forms that are also supplied with Nova Forms-on-CD.
Q: Why can’t some of the blanks on my Nova PDF form not be filled in on my computer?
A: Some spaces on PDF forms are not filled in using the Adobe Acrobat Reader® program and will need to be completed by hand (particularly the signature and notary blanks).
Q. How do I access the text files that have been installed on my computer’s hard-drive?
A. To access the text files, you must first open your own word-processing program. Then, click on “FILE” on the program’s menu bar and locate the correct folder for the forms you desire. Open the folder and find the correct form and click on its icon to open the form.
Q: How do I complete the text forms on my computer?
A: Using your own word-processing program, you will need to insert the appropriate information into every space on the form that has an asterisk (*). The asterisks are used as place-holders in the forms. Delete the asterisk after you have entered your own information on the form. You may then format the form as you wish and both save and print out the completed form.
Q: The text files from the CD look different than the samples provided in the instruction book. Is something wrong?
A: The text-version forms are provided in a basic text-file format so that the forms are compatible with the widest possible variety of word-processing programs. You can use your own word-processing program to format the forms to match the samples in the book or format them in different ways. Please note that Nova Technical Support can not provide any help with using your particular word-processing program. Please use the documentation that came with your program or contact technical support for your particular program.
Q: Can I use the Nova Forms-on-CD with my MAC computer?
A: Yes, the Nova Forms-on-CD will work on a MAC computer. However, the automatic installation program for the forms is not compatible with MACs. Thus, you will need to manually copy the appropriate folder from the CD directly to your MACs hard-drive. In addition, if you do not have Adobe Acrobat Reader® installed on your MAC, you will need to download this program from www.adobe.com. Be sure that you download the version that is correct for your particular MAC operating system.
Technical Support IssuesQ: What type of technical support is available from Nova? Nova Technical Support can answer questions about damaged or defective products and about installing and using the CD products. You can contact Nova Technical Support if your computer can read other CDs, but can’t read the Nova CD product. You can also contact Nova Technical Support if anything seems to be missing from your Nova product. Specific legal questions regarding the use of Nova products can not be answered by Technical Support. In addition, any questions regarding the use of your computer, your word-processing program, or the Adobe Acrobat Reader® can not be answered by Nova Technical Support. Please contact your computer’s manufacturer, the provider of your word-processing program, or www.adobe.com for information regarding how to use these products.
Q: I have a specific legal question about using one of the forms. Can I contact Nova Technical Support about legal questions?
A: Nova Technical Support can answer questions about damaged or defective products and about installing and using the CD products. Unfortunately, specific legal questions relating to the use of the forms or their likely consequences can not be answered. For specific advice on a particular legal point, you will need to consult a competent attorney.
Q: How do I contact Nova Technical Support?
A: Click on the “Contact Us” bar on Nova Home page and complete your technical service inquiry. Nova Technical Support will respond within in 24 hours during the week and on the following Monday for weekend inquiries (except on holidays). |
